Checkouts without cashiers arrive in Germany

Lidl customers will soon be able to scan and pay for their purchases themselves at the automatic checkout machines in many German branches. According to a media report, the launch is imminent.

Anyone who has always dreamed of scanning their purchases themselves at the checkout will soon find their wish granted at many German Lidl branches. According to a report by the specialist media “The Retail Optimiser”, the food discounter will now also introduce a large number of self-service payment terminals in Germany.

These checkout systems are designed so that customers can scan and pay for their goods themselves, without the need for additional checkout staff. In Germany, customers are probably familiar with this by shopping at the furniture store chain Ikea, where self-service checkouts have been used for years in addition to conventional checkouts.

Specifically, customers first place their purchase in the area to the left of the scanner. Then the goods are deposited piece by piece to the right of the scanner, where a checkweigher is installed. It would hardly make sense to scan an entire shopping cart in this way. The offer is probably mainly aimed at customers who only want to buy a few pieces and do not want to queue at the usual checkout.

Classic cash registers are retained

Because self-service checkouts will not replace conventional checkouts with treadmills, but will complement them. However, the discounter should be able to save cashiers, especially during off-peak times. Lidl already uses comparable systems in Great Britain and Switzerland. For Germany, however, the company opted for a different software manufacturer than in the markets of this country.

The system can already be tested today in a store in Bietigheim-Bissingen, writes “The Retail Optimiser”. There is also a barrier behind the self-service checkouts which only opens after scanning a code on the payment receipt.

According to the specialist portal, there is already a solution for full baskets: scanning the goods directly with the smartphone. It would probably be part of the Lidl Plus app. Customers would then also pay at the self-service checkout terminals.

By the way: If you’re worried that you can only pay for your self-scanned purchase with an app or card, don’t worry. The terminals also accept cash as a means of payment.

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