Whether bottles or cans, when they are empty, they must be returned. But many don’t know what the deposit machine rules look like.
Dortmund – Who doesn’t know? You just want to return two or three returnable bottles because you’re about to go shopping anyway – someone with a trolley full of empties is lining up in front of you and calmly filling the machine with material. Is this even allowed?
Deposit at Kaufland, Lidl or Edeka: Is acceptance limited?
Or maybe you’re someone who only withdraws your deposit every few months and you don’t know how many bottles and cans such a machine can hold at once – and whether it’s allowed to hand over a large amount. voids?
Returning deposits can be frustrating and nerve-wracking either way. Some supermarkets are also getting involved and limiting acceptance to 20 bottles – but are they allowed to? And what does the supermarket giant from Neckarsulm Kaufland* say?
Kaufland: return the deposit – are there any restrictions in supermarkets?
Basically strong new: Supermarkets and discounters* can set their own rules – at least as long as they don’t break the law. So stores can also decide exactly how they want to take back returnable bottles. A vending machine is not absolutely necessary. Employees can also be hired for this.
But there’s one thing markets aren’t allowed to do – and that’s fundamentally refuse to accept voids, as echo24.de* reports. However, there are subtleties that not all customers know about.
For example, supermarkets must take back non-returnable PET bottles as soon as they sell bottles made of the same material, regardless of brand. In the case of reusable bottles, on the other hand, the customer is only entitled to return and return the bottles* if they were also previously purchased there.
Return the deposit – that’s the Kaufland concept
But what about the number of voids? First of all, it’s annoying but not impossible to return bottles and cans in machines limited to 20 bottles – you then end up with several deposit vouchers. However, there are also supermarkets that simply say: We do not limit the delivery of empties.
On request from echo24.de A Kaufland spokeswoman explained, “We want to make shopping as easy and convenient as possible for our customers. This also means that you can quickly and easily return deposits of any type and quantity on our empty packaging machines, with the exception of non-returnable glass bottles, which we do not offer in our range.
Kaufland also says of the drop off rule*: “If there are any technical issues with the return, our customers can simply contact customer information. Colleagues are happy to help you further.
So if a vending machine is full or blocked, you are perfectly entitled to ask for help. On the other hand, there is a certain thing that many Kaufland customers do, although it is forbidden* and there are also rules in the parking lot of Lidl, Aldi and Co., the non-respect of which can lead to high penalties*. *echo24.de is, like RUHR24, part of the editorial network of IPPEN.MEDIA
List of sections: © Jan Huebner/Taeger/Imago